VISITOR FAQs

What is Mandela My Life: The Official Exhibition?

Mandela My Life: The Official Exhibition, is a new world class exhibition on Nelson Mandela’s extraordinary life, curated from the extensive collections of the Nelson Mandela Foundation in Johannesburg. A century on from his birth, this exhibition poetically and emotively explores the personal and public life of Nelson Mandela, one of the most influential men in modern history.

A rich selection of rare personal artefacts, film footage and documents, combined with newly created audio-visual pieces form the heart of the exhibition and offer an insight into the world that shaped Mandela’s life and journey. Many of the objects will be on display outside of South Africa for the first time.

This official Mandela exhibition will commemorate, illuminate and most importantly share Nelson Mandela’s living legacy with the world.

Live his journey.

When does this exhibition open?

Mandela My Life: The Official Exhibition opens Saturday, 14 April, 2019.

Where is the exhibition located?

The exhibition is located in the Hall of Legends, Eden Park, Auckland

Is this a temporary exhibit?

Yes, Mandela My Life: The Official Exhibition is a temporary exhibition exclusive to Auckland and will close on Sunday 4 August 2019.

Is this exhibition for all ages?

Yes, Mandela My Life: The Official Exhibition welcomes visitors of all ages.

How big is this exhibition?

Eden Park’s Hall of Legends is the location for this exhibit and measures over 1000m2.

How long does it take to go around the experience?

It will take approx 60 minutes to complete the entire exhibition

Can I bring my camera to this exhibition?

Photography and videography is welcome in the museum for non-commercial purposes, except where signs specifically prohibited.

Where is this exhibition located?

The exhibition runs through both the Museum and Hall of Legends in the North Stand at Eden Park. Guests will enter via Gate B and exit via the Gate A lounge which will also be converted into a café for the duration of the exhibition.

Is there parking at this exhibition?

Limited parking is available in P1 and P2 as well as nearby on-street parking (parking restrictions apply on game days).

What staff will be on-site to manage the exhibition daily?

We will have two Ticketek sellers at the ticket booth (at Gate B desk) to sell and scan tickets, one Exhibition Host within the exhibition, a Sales Assistant in the merchandise store as well as café staff in Gate A.

Will the on-site café be open to the general public or only those who go through the exhibition?

The Eden Park Café is open to everyone! The café will be located in the Gate A Lounge for the duration of the exhibition with a number of hot and cold lunch food items and drinks. We encourage all Eden Park tenants and our neighbours to grab their morning coffee, snacks and lunch from the café. It’s a great spot to meet with clients too!

Can I host a private function with exclusive access to the exhibition?

Yes, pricing starts from $85 p/person (20pax minimum) including access, F&B and an Exhibition Host – contact sbidois@edenpark.co.nz for more details.

What does the time on my ticket mean?

The time printed on your ticket specifies the session that you can attend. Please be sure to arrive 10 minutes prior to the time printed on your ticket.

How will I receive my ticket?

You will select one of the following delivery methods when purchasing your ticket:

  • Mobile ticket – the fastest way to get your ticket!
  • Regular Mail
  • Print at home ezy-tickets (sent to the email address attached to your My Ticketek account
  • Box Office collect

Are tickets refundable?

All sales are final. Please refer to the Ticketek Terms & Conditions of Sale.

What forms of payments are accepted?

Ticketek accepts Mastercard, Visa, Diners and American Express cards.

Do I have to book in advance?

Due to the popularity of the exhibition we strongly recommend that you book in advance to avoid missing out!

What do I need to bring to the venue on the day to gain access?

You will require your ticket in order to scan into the exhibition.

Do I have to specify the name of my guest when I book tickets?

If you are collecting your tickets from the Box Office you will require ID to collect your tickets.

I am now unable to go, can I give my ticket to a friend/relative?

Yes, you can give your ticket to a friend or relative to use on your behalf.

Are there discounts for children, students, seniors, etc.?

With the purchase of an adult ticket, kids 12 and under go free. Please refer to ticketek.co.nz for concession prices for students and seniors.

What is the Group Rate?

There is a 20% off groups discounts on all tickets.

To make a booking contact Ticketek Groups on 1300 364 001

or for further information email groupbookings@ticketek.com.au

How many people are needed to qualify for group rates?

10 or more people qualify for group rates

How will I receive my group tickets?

Your group tickets can be mailed to a specified address or be collected from the Box Office.

What do I do if my group is unable to attend at my scheduled time?

If you cannot make your schedule time, please contact Ticketek Groups to reschedule. Please note, all sales are final as per the Ticketek Terms & Conditions of Sale.

Can I host a private function with exclusive access to the exhibition for my company?

Yes you can. Please contact our Corporate Hospitality team on 02 9266 4466 or hospitality@teglive.com.au

I’m not ready to book an event but I would like more information?

Please contact our Corporate Hospitality team on 02 9266 4466 or hospitality@teglive.com.au

How do I book an event?

Please contact our Corporate Hospitality team on 02 9266 4466 or hospitality@teglive.com.au

What if I need to cancel my event?

All sales are final as outlined in the Terms and Conditions of Sale on the booking form you will complete through the hospitality team to secure your event.